Digital Banking Update

Important Information - What You Need to Know

Please carefully read the important information below and take any action steps indicated.

  • Bookmarks and Favorites.  If you use a bookmark or favorite, you may not see your account information when you first login after the upgrade.  You may need to clear your browser history to ensure access to your most up-to-date account information. If you need assistance, please contact a service representative at 914-902-2775 and we can walk you through how to do this.
  • Mobile Apps.  The upgraded Mobile App is available to download from your App Store on July 31st. You should see an update message in your App Store. Depending on your mobile device settings, your App may be upgraded automatically.
  • Online Banking Login.  When you login to Online Banking for the first time, you may be asked to enter a Secure Access Code and to "remember" your device. If you have Touch ID on your mobile device, you may be asked to reset it. If requested, these actions will help ensure your online security.

 Personal Digital Banking Enhancements 

  • Mobile App Design Optimization. Enjoy an enhanced user experience with simplified navigation on mobile devices.
  • Personalized Account Configuration.  Select the level of detail regarding balances, transactions, statement information, and interest rates by account and choose the detail level available by device (desktop, mobile or tablet).
  • Color Coding.  Clearly distinguish credits and debits with color and characters (+ or -) for easier account review.  
  • Integrated Bill Pay with eBills. Streamline payment options, automated payments and eBills to achieve more flexibility and control over your finances.     
  • Digital Banking Help Screens.  Enjoy improved design and search functionality, along with printing ability to retain information.

Business Digital Banking Enhancements 

  • Simplified Wire Transfer Workflow.  Conduct single and multi-payment wire transfers conveniently from a single screen.
  • Enhanced Routing Number (RTN) Lookup. Locate other financial institutions in an instant with this easy lookup feature. It includes auto-population of frequently used financial institutions and individual locations.
  • Business Digital Banking Help Screens. Enjoy improved design and search functionality, along with printing ability to retain information.

Guides for Step-By-Step Information

Disclosures