ATM/Visa Check Card Claim Forms
Cardholder Dispute Form (pdf 44kb)
Use this form to report a merchant dispute for purchases made with your Apple Bank ATM/Visa check card. Visa does require that the account owner attempt to first resolve the dispute with the merchant. If attempts at resolution are unsuccessful, then the Bank will act on behalf of the customer. Please keep an accurate record of the contact information as it is required as part of the form submission.
Report of Unauthorized ATM/Check Card Purchases (pdf 35kb)
Use this form to report fraudulent usage of your ATM/check card. This form should only be used for signature related purchases. Fraud is defined as theft of your card information. If you have provided your account number to a merchant and were debited without authorization, you must use the Cardholder Dispute form.
Report of Unauthorized ATM/Check Card Transfers (pdf 35kb)
Use this form to report fraudulent usage of your ATM/check card. This form should only be used for transactions completed with your PIN. This includes all unauthorized ATM withdrawals.
Blank Signature Card (pdf 21kb)
Use this signature card when you want to establish a new account with Apple Bank or when you need to make a change to an existing account title. Please check with customer service before sending any changes to the Bank.
Business Online Banking Forms
Business Online Banking Application and Agreement
Use this form to enroll in Business Online Banking. Please download, print and complete this form and return it to your local branch for processing.
Business Online Banking Additional User Form
Please download, print and complete this form if you will have additional Business Online Banking users. Please return this form to your branch with your application.
Business Online Banking "View Only" Form
Banking Transactions Authorization and General Resolution Form for Business Entities
Use this form to enroll in limited View Only access. Please download, print and complete this form and return it to your local branch for processing.
Once you receive notification that your application is approved, please complete this form and return it to your branch.
Wire Transfer Addendum
Please read this important disclosure if you are planning to conduct domestic wire transfers within your Business Online Banking service.
Modification to Application
Please complete this form if you wish to add or remove the ability to conduct domestic wire transfers, or appoint or change administrators.
NOTE: PLEASE DO NOT SEND COMPLETED FORMS VIA UNSECURE EMAIL MESSAGING SYSTEM.
Using the e-mail form or sending e-mail is not secure. Please do not send any sensitive or private information (e.g., Social Security numbers, account numbers, account information, User IDs, Passwords, Personal Image or Name, etc.) using the form or via any general e-mail messaging system. If you want to send such information, please do so ONLY through Apple Bank's Online Banking service, which has a secure, encrypted Message Center with Secure Socket Layer. After logging in to Online Banking, please click on the Account Services tab or the Messages button to send a secure message.