Contact Us

How can we help you?

Email, call or visit us to get the answers you need.


Apple bankers and customer service representatives are ready to assist you. There are multiple ways to contact us.

  • Email us. Use the email form below, or email us directly at
  • Call us at 914-902-2775  Monday through Friday from 8:30 am ET to 9:00 pm ET, Saturday and Sunday from 9:00 am ET to 3:00 pm ET, to speak to a customer service representative. Our TDD number is 800-824-0710.
  • Visit a branch. Check out our many convenient locations throughout greater New York, including branch amenities and directions to each branch.
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Note: Using the e-mail form or sending e-mail is not secure. Please do not send any sensitive or private information (e.g., Social Security numbers, account numbers, account information, User IDs, Passwords, Personal Image or Name, etc.) using the form or via any general e-mail messaging system. If you want to send such information, please do so ONLY through Apple Bank's Online Banking service, which has a secure, encrypted Message Center with Secure Socket Layer. After logging in to Online Banking, please click on the Account Services tab or the Messages button to send a secure message.