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Contact Us


Contact any of our departments below by phone:

Mon - Fri 8:00 am - 8:00 pm ET; Sat/Sun 8:00 am - 2:00 pm ET
Servicing & Support:  914-902-2775
Outside NY: 800-722-6888
TDD: 800-824-0710
Online Application Inquiries & Support 800-588-5871 (Option 1)
Account Maintenance & Changes 800-588-5871 (Option 3)
Debit Card Transaction Dispute:
(Or login to your account to manage online
Lost or Stolen Debit Card (24/7): 914-902-2775 (Option 8)
Fraud Reporting: 800-216-6985
Customer Service: 888-295-5540
Lost or Stolen Credit Card (24/7): 800-444-6938
Mon - Sun 9:00 am - 8:00 pm ET
Loan Support (Upstart): 866-661-3472
Loan Servicing (Upstart): 866-661-8768
Loan Support Email
Loan Servicing Email
Privacy Preferences: 800-742-9879
Verification of Deposit: 212-414-2630 (Fax)
Legal Processing Department: 212-661-9413 (Fax)
(levies, restraining orders, garnishments, subpoenas)  
Asset Verifications: 212-414 2630 (Fax)
New Mortgage Application (Guaranteed Rate): 212-318-9417
Mortgage Loan Servicing (Dovenmuehle Mortgage, Inc.): 888-442-0023
Mortgage Loan Servicing (Dovenmuehle Mortgage, Inc. Overseas): 847-550-7300
Mon - Fri 8:30 am - 5:00 pm ET  
Customer Service: 877-725-4872
Monday through Friday from 8:30 am to 4:30 pm ET  
Lease Security Processing: 917-675-7898
  212-414-2630 (Fax)

Contact any of our departments below by mail:

Account Inquiries, Check Deposits, Account Maintenance and Transfers, Estate Processing, Asset Verifications, Housing Inquiries

Apple Bank
Depositor Services

250 W. 23rd St., 2nd Floor
New York, NY 10011-2301

Subpoenas, Levies, Restraining Notices, Court Orders

Apple Bank
Legal Processing Dept.
122 East 42nd St.
New York, NY 10168

Apple Bank Lease Security Processing
250 W. 23rd St., 2nd Floor
New York, NY 10011-2301

IRA/Keough account information,trustee transfer requests, notifications

Apple Bank
Pension Services Department
250 W. 23rd St., 3rd Floor
New York, NY 10011-2301

Apple Bank
900 Stewart Ave
Suite 605
Garden City NY 11530

Apple Bank for Savings
122 East 42nd Street
New York, NY 10168

Apple Bank
PO Box 390
New York, NY 10163-0390

Apple Bank
PO Box 4512
Woodburn, MA 01888-4512

Check out our many convenient locations throughout greater New York, including branch amenities and directions to each branch.

View Locations

Get the answers to your questions here.

Apple Bank's ABA routing number is 226070584.

Apple Bank's SWIFT code is APPAUS33. Please provide your account number, name and Apple Bank’s routing number (226070584).
Wire transfers are processed up to 4:00 pm ET on the day they are received. Fees do apply for incoming wire transfers.
Visa purchases up to $2,500/day
POS transactions up to $1,000/day
ATM withdrawals up to $1,000/day
Checks payable to third parties are considered doubly endorsed, and require management approval. All doubly endorsed checks deposited at an ATM machine will be withdrawn from the account and returned to the account owner.
Deposited checks are subject to a funds availability schedule. Please request an “About Your Apple Bank Accounts” brochure from an Apple banker.

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