Contact
We're Here For You
Give Us a Call
Mon - Fri 8:00 am - 8:00 pm ET; Sat/Sun 8:00 am - 2:00 pm ET
Servicing & Support: 914-902-2775
Outside NY: 800-722-6888
TDD: 800-824-0710
To learn more about our new customer line experience, please visit the Customer Line Changes page.
Servicing & Support: 914-902-2775
Privacy Preferences: 800-742-9879
Verification of Deposit: 212-414-2630 (Fax)
Legal Processing Department: 212-661-9413 (Fax) (levies, restraining orders, garnishments, subpoenas)
Asset Verifications: 212-414 2630 (Fax)
Debit Card Services Activate a Card: 800-658-4541 (Or go to our Debit Card App page)
Set up or change your PIN: 800-658-4541
Add Travel Notification: 914-902-2775 (Or add within the Debit Card App)
Debit Card Transaction Dispute: 800-216-6985 (Or login to your account to manage online)
Lost or Stolen Debit Card (24/7): 914-902-2775
Fraud Reporting: 800-216-6985
Online Application Inquiries & Support: 800-588-5871
Account Maintenance & Changes: 800-588-5871
Customer Service: 888-295-5540
Lost or Stolen Credit Card (24/7): 800-444-6938
Monday through Friday from 8:30 am to 4:30 pm ET
Retirement Services:
917-675-7970
212-299-8123 (Fax)
Monday through Friday from 8:30 am to 4:30 pm ET
Lease Security Processing:
917-675-7898
212-299-8123 (Fax)
Mon - Sun 9:00 am - 8:00 pm ET
Loan Support (Upstart): 866-661-3472
Loan Servicing (Upstart): 866-661-8768
Loan Support Email [email protected]
Loan Servicing Email [email protected]
Mon - Fri 8:30 am - 5:00 pm ET
Customer Service: 877-725-4872
New Mortgage Application (Guaranteed Rate): 212-318-9401
Mortgage Loan Servicing (Dovenmuehle Mortgage, Inc.): 888-442-0023
Mortgage Loan Servicing (Dovenmuehle Mortgage, Inc. Overseas): 847-550-7300
Connect By Mail
Account Inquiries, Check Deposits, Account Maintenance and Transfers, Estate Processing, Asset Verifications, Housing Inquiries
Apple Bank
Depositor Services
1075 Central Park Avenue
Suite B09
Scarsdale, NY 10583-3242
Apple Bank
122 East 42nd Street
New York, NY 10168
Subpoenas, Levies, Restraining Notices, Court Orders
Apple Bank
Legal Processing Dept.
122 East 42nd St.
New York, NY 10168
Apple Bank
900 Stewart Ave
Suite 605
Garden City NY 11530
Apple Bank
PO Box 4512
Woodburn, MA 01888-4512
Estate settlement, estate bank account
Apple Bank
Estate Settlement Services
1075 Central Park Avenue
Suite B09
Scarsdale, NY 10583-3242
IRA/Keough account information, trustee transfer requests, notifications
Apple Bank
Retirement Services Department
1075 Central Park Avenue
Suite B09
Scarsdale, NY 10583-3242
Apple Bank
PO Box 390
New York, NY 10163-0390
Apple Bank Lease Security Processing
1075 Central Park Avenue
Suite B09
Scarsdale, NY 10583-3242